Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you engage in commercial transactions or business inquiries with us, we collect the personal and corporate information you provide, such as your name, company name, business address, and email address. When you browse our B2B website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. B2B Communications: With your permission or based on legitimate business interest, we may send you emails about our products, business updates, and industry news.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with information to establish a business relationship, place a wholesale order, arrange for a delivery, or return a shipment, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@moctezumafoods.eu or mailing us at: Moctezuma Foods s.r.o., Podnikatelská 601, 25267 Tuchoměřice, Czech Republic.

SECTION 3 – DISCLOSURE & DATA SHARING
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

In compliance with the GDPR, we may also share your data with relevant distributors or business partners in order to properly attend to and fulfill your business requests. 

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us (such as logistics and payment processing). However, certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY & COOKIES
To protect your information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies:
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We use both session cookies (to keep track of you whilst you navigate the website) and persistent cookies (to enable our website to recognize you when you visit). Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

SECTION 6 – BUSINESS REPRESENTATION
By using this site, you represent that you are authorized to act on behalf of your company or business entity, and that you have the legal authority to bind your company to these terms and policies.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY (Updated May 15, 2026) We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to do business with you.

SECTION 8 – YOUR GDPR RIGHTS
If the legal prerequisites are met, you are entitled to the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to deletion, to limitation of processing, and to data portability. In addition, according to Art. 21 (1) GDPR, you are entitled to a right of objection to the processing based on Art. 6 (1) of the GDPR and to processing for the purpose of direct mail.

Right of appeal to the supervisory authority: According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at: Email: info@moctezumafoods.eu  Mail: Moctezuma Foods s.r.o., Podnikatelská 601, 25267 Tuchoměřice, Czech Republic